Besides offering great technology and quality, it is important to provide great service as well. We believe it is important to be close to our customers geographically to minimize any difference in time zone, language, and culture. Therefore, Sunshine Global has invested in establishing a presence on 3 continents. Our personnel in North America, Europe, and Asia enable us to respond to our customers around the clock.
In North America, we are able to offer quotes from our facilities in Asia or Germany. Most quotes are completed within 24 hours. In urgent cases, we can provide quotations within 1 to 2 hours. Our US customer service can also answer questions regarding order and shipment status.
Our experienced staff in the US can provide prompt answers and explain technical issues in clear English. We are bilingual so we can talk to our team on the other side of the world and deliver answers to you as you sleep. Our goal is to make your job easier.